KEY MARKETS
Risk Management

Employee monitoring is an effective and essential part of an overall risk-management strategy. Employee monitoring can help protect intellectual property and keep an eye on employee activities. Employee monitoring is very much a security issue, when you consider intellectual property losses. It's absolutely required if you want to get a true perspective on what's entering and leaving the corporate network. Competent risk management involves protecting against losses from within. Employee supervision can help companies manage the risks of reduced productivity, liability claims and loss of assets.

An MIT Sloan Management Review report indicates that 40% of firms surveyed believe they have had trade secrets misappropriated at an estimated annual loss to American corporations of $50 billion. In addition to Trade secrets many other forms of competitive information can be at risk. Employees can either purposefully or inadvertently give outsiders information about intellectual property such as research-and-development projects, corporate strategy and other “know-how.” For example, in the case of Hewlett-Packard, the private deliberations of company board members were being disclosed to reporters and other outsiders. Keeping track of who has retrieved sensitive information by tracking computer activity at the file level, then, becomes a very valuable tool.

Today's rapidly evolving portfolio of laws and regulations relating to the protection of personal information, both in the United States and abroad, have greatly motivated companies to implement structured forms of risk management. The Gramm-Leach-Bliley Act, for example, requires financial institutions to guard client information from internal threats. The Federal Trade Commission’s Safeguards Rule establishes standards for how regulated companies must protect the security, confidentiality and integrity of customer information.

In our competitive landscape, customers and business partners investigate a company’s information-security practices before they will establish or continue a business relationship. To remain viable companies must take definitive steps to identify their information-security risks, establish appropriate risk-management protocols and procedures, devote needed resources to the task, and be prepared to continually reassess their suitability and effectiveness.

Risks:

  • Maintaining a focus on work, easing demands on resources
  • Preventing harassment
  • Protecting competitive advantage
  • Complying with laws, regulations, and customer expectations
  • Avoiding liability for use of others’ content
Monitoring Benefits:
  • Enhance employee productivity (the most popular benefit) -- sometimes called performance optimization
  • Help catch trade secrets leaving the company
  • Protect the employees and business from sexual harassment, defamation or illegal activity lawsuits
  • Some are using it to help with Homeland Security initiatives
  • Get a hold on network bandwidth consumption and storage space usage
  • Help with network capacity planning
Consulting

Consultants are hired to solve real world business problems. Outside consultants have the expertise and are able to dedicate their time to figure out how to solve a problem, or problems, and provide an outside point of view that the company lacks. It is often more cost effective to hire consultants for a short term than to make long term hiring commitments.

Consultants, therefore, work on many different projects over time – with some projects running concurrently. They often travel a lot in order to serve their clients best. Typically no day or work week is the same and the amount of hours and number of projects/clients worked per day, can vary greatly.

Consultants are often asked to submit time reports to justify billings. Accuracy and complete capture of all work is mission critical to a consultant or consulting company’s success. Without a seamless automated tracking system at the file level, accurate, efficient, and defensible reporting is next to impossible. With enRev consultants spend their time working on the client’s problem rather than on tracking their time.

Financial Industry

Any company with heads-down employees depends on the production and efficiency of those employees. Tracking work productivity, however, until now was manual. There was no verification that the time recorded actually represented the work that the employee actually performed.

While employees work different paces, enRev can actually verify when work is done, on what project, and accurately tracks and records time spent. Employees no longer need to waste time keeping track of time. Employees will no longer create inaccurate time records, nor will they be able to falsify time records. Managers will be able to identify those employees with production problems and secure the training and motivation to get their human capital assets productive again.

In a short while, good, verifiable data on actual employee time requirements to complete certain tasks and projects will emerge, and benchmarks can be established for work activities. Projections become much more accurate and reliable and managing time-intensive projects and jobs become much simpler.

Advertising, Design, & Architecture

These creative companies and their employees perform a wide variety of activities that create a work-product management nightmare. A creative employee might work in three or four different software programs on several different projects and on distinct types of activities from highly creative to highly detail-oriented. Many of these creative employees also feel keeping track of time is a boring, unrewarding activity and much less relevant than their stimulating and important creative activities.

Whether billing by the hour or by the project, it is critical to know, for management purposes, whether the team of is making money or not. Is the project returning a viable profit? Measuring employee productivity is difficult enough with good records, but with the typical flawed record-keeping most creative employees are likely to produce, efficient accurate time tracking seems nearly impossible.

enRev simplifies the lives of creative employees by the always important work time-tracking factor. Freed of the drudgery and inherent mistakes and inaccuracies of manually tracking their time and work, employees are able to apply their energy to doing what they love, knowing all the while that every moment of that pure and amazing creativity is accounted for and will help them be rewarded accordingly as a productive employee.

Legal Profession

Law is a profession heavily dependent on employee productivity and project tracking, and billings depend on both completeness and accuracy of those work records. Accuracy is nearly impossible when relying on manual entry, a condition with no remedy until the development of the enRev seamless automated time tracking software. Lawyers, associates and administrative staff frequently fail to accurately record start and end times, often forget having worked on a task at all, frequently fail to accurately estimate the time spent working, and in many cases resent the entire activity of tracking their work, considering it boring, mundane, and of lesser importance compared to their primary work activities.

The enRev seamless automated time tracking software doesn't get bored with record keeping. It automatically and accurately tracks even a few seconds of work, and provides data records on all employee productivity activities. enRev’s security layer protects the validity of the data. No lawyer or employee need rely on manual tracking; therefore most of the time formerly spent in work tracking activities is available for more profitable employee activities.

Other Industries

There are scores of industries where human capital management and employee productivity measurement is critical in addition to those listed above; insurance, technical firms, web producers, manufacturing, sales, customer service, and many others. Any activity depending on tracking employee work product gets an essential advantage of maximized productivity profits when utilizing the enRev platform to provide accurate, dependable work time product data.


 
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